Crisis Response & Management CJSTC#1420 *Agency Registration Required

This course is designed to provide law enforcement officers with an understanding of the dynamics of a crisis, effective response strategies and tools for positive management of a crisis event.  It should not be confused with and is not a substitute for the specialized Crisis Intervention Team (CIT) course.  This course will provide criminal justice officers training on legal aspects of and the most effective up-to-date crisis intervention strategies, including advanced de-escalation, diffusion, active listening and negotiation. Students will apply these skills and receive appropriate instructor review and critique during the role-playing scenarios practicum.
Officers will be required to pass a written test with an 80%. There is a mandatory attendance policy. This course is salary incentive eligible unless you have previously attended retired course #053, Crisis Intervention since both courses are identical.
 
100% attendance is required and participants must achieve a minimum score of 80% on the written exam to receive a certificate of completion. 

Agency approval required before registration. Most agencies request that individual officers contact their training department prior to self-registration.This course has restricted access to only currently sworn and direct support staff of an agency.