Medical office managers run the day-to-day operations of medical offices nationwide, including scheduling and coordinating appointments, verifying patients' insurance, creating and updating patients’ electronic health records, completing and submitting insurance claims, and providing quality customer service to patients. They also have experience with medical coding, producing and submitting claims to insurance companies, reviewing unpaid and denied claims, and answering patients’ billing questions.Medical office managers are needed in almost every type of healthcare facility, including hospitals, doctors’ offices, skilled nursing facilities, and home health agencies, among others.
Medical office managers keep all of the administration and billing of the modern medical office running smoothly. Their specific responsibilities vary by position and may include:
- Creating and updating patients' electronic health records
- Scheduling appointments
- Verifying patient insurance
- Completing and submitting insurance claims
- Managing patient billing and collections
- Overseeing the day-to-day operations of a medical facilities.
In order to be admitted, students must be at least 18 years of age and either:
a) have a high school diploma or a General Education Development Certificate (GED) or
b) pass the Pre-Enrollment Assessment Test. No specific skills or experience are considered prerequisites for entry into the training program
For additional information, please contact St. Petersburg College Workforce Institute at 727-341-4445