In this 5-course certificate program, you’ll prepare for an entry-level job in IT support through an innovative curriculum developed by Google. 80% of Google IT Support Professional Certificate learners in the U.S. report a career impact within 6 months, such as finding a new job, getting a raise, or starting a new business. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all. Learn more.
Upon completion of the certificate, learners eligible to work in the US can directly share their information with Google, as well as employers like Hulu, Infosys, Intel, Walmart, and more.
This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT— you’ll earn a dual credential when you complete both. Through a mix of video lectures, quizzes, and hands-on labs, you’ll get introduced to troubleshooting, customer service, networking, operating systems, system administration, and security — foundational IT skills required for an entry-level role. You’ll hear from Googlers whose foundations in IT support, served as launchpads for their own careers. By dedicating ~5 hours a week, you can complete in 3-6 months.
This program is ACE® certified—when you complete, you can earn up to 12 college credits, the equivalent of 4 associate degree-level courses.
Courses in this certificate:
Technical Support Fundamentals
The Bits and Bytes of Computer Networking
Operating Systems & You: Becoming a Power User
System Administration and IT Infrastructure Services
IT Security: Defense Against the Digital Dark Arts
This is a FULLY ONLINE/SELF-PACED class. Students have access to the online course materials for SIX (6) months after the date of their registration. When you complete all of the courses in the program, you'll earn a Certificate to share with your professional network as well as unlock access to career support resources to help you kickstart your new career. .
If students would like to take the A+ certification exams at the conclusion of this course, vouchers need to be purchased separately at: http://stpe.co/examvouchers