Effective communication is an essential tool in achieving productivity and maintaining strong working relationships at all levels of an organization. Individuals who communicate effectively with colleagues, managers and customers are always valuable assets to an organization and it is a skill which can often set people apart from their competition when applying for jobs. This course is designed to help you develop your skills sets by focusing on the following topics:
Business Writing
- Before Writing
- Organize Your Thoughts
- Anatomy of Communication
- Document Design
- Writing Templates
Email Etiquette
- Addressing an Email
- Know Your Audience
- Formatting and Proofing
- Hyperlinks and Attachments
- Response Time
Effective Presentations
- Content (Research, Type, Audience)
- Design (Fonts, Pictures, Animations)
- Body Language and Tone
- Focus on the Audience
- Time Management
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