| Operations departments are the core of delivery by controlling the conversion of materials into products and services. In order to meet the needs of manufacturing as well as service delivery, there needs to be an accurate forecast of demand. In turn, this forecast is converted into demand for raw materials, equipment, space, and other resources. Products cannot be manufactured, and services cannot be delivered unless the tools are available. A major focus of operations is to ensure lean and efficient flow. Manufacturing and service operations are key components in the supply chain process once the raw materials or semi-finished inputs arrive for production.
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